bajok Terms & Conditions

bajok is an online gaming platform built for players in Bangladesh, offering live casino, slots, cricket betting, and other gaming services. These Terms and Conditions ("Terms") form a legal agreement between bajok and every user of the platform. By accessing the platform or using any of its services, you are giving your full consent to these Terms.

bajok reserves the right to modify or update these Terms at any time. If you continue using the platform after updated Terms have been published, you will be considered to have accepted those changes. You are therefore advised to review this page regularly.

1.1 Applicability of Terms

These Terms apply to the bajok website (bajok.lat) and all services, products, and gaming sections under it. Browsing the website, creating an account, depositing funds, or playing any game — all of these activities are covered by these Terms.

Along with these Terms, bajok's Privacy Policy and Responsible Gaming Policy also apply and are considered an integral part of these Terms.

1.2 Language & Interpretation

These Terms have been prepared in Bengali. In the event of any interpretive ambiguity, the interpretation of bajok's administrative team shall be considered final. Users may contact [email protected] for any clarification.

1.3 Third-Party Services

The bajok platform uses services from various game providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others) and payment service providers. The terms and conditions of these third parties may also apply.

2.1 Age Requirement

You must be at least 21 years old to use the bajok platform. Minors are strictly prohibited from registering or using any gaming services on the platform. bajok reserves the right to verify age at any time and may request the necessary proof.

• Age will be verified through a National ID Card (NID) or passport.
• Withdrawals may be put on hold until age verification is completed.
• Providing a false age may result in account cancellation and forfeiture of deposited funds.

2.2 Geographic Eligibility

This platform is operated for users in Bangladesh. Users are solely responsible for ensuring that their use of online gaming services from their location is consistent with applicable laws. bajok does not bear any legal liability on behalf of any user.

3.1 Registration Requirements

To create an account on bajok, you must meet the following conditions:

• A maximum of one account is permitted per individual.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Creating multiple accounts from the same individual, household, or device is prohibited.
• It is the user's responsibility to keep their account login credentials (username and password) confidential.

3.2 Account Security

You are responsible for all activities carried out from your account. If you suspect unauthorized access to your account, you must immediately notify [email protected] or contact live chat. bajok will not be held liable for any losses resulting from unauthorized access.

3.3 Updating Information

If any of your personal details change after registration (phone number, email, or payment information), you must notify the bajok support team immediately. bajok will not be held responsible for withdrawal delays caused by outdated or incorrect information.

4.1 Identity Verification (KYC)

bajok follows a Know Your Customer (KYC) process to ensure safe and fair play. Before processing a withdrawal request, or at any time, bajok may request the following documents:

• A clear copy of the National ID Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

If documents are not submitted within the specified time, the account may be temporarily suspended.

5.1 Deposit Methods & Limits

The following payment methods are currently accepted on bajok:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank)

Minimum deposit: ৳500. This limit applies to each method. The maximum deposit limit is variable and may differ based on account level.

5.2 Withdrawal Rules

The following rules apply to withdrawals:

• Minimum withdrawal: ৳500.
• Withdrawals can only be made through the same method used for the deposit.
• After successful verification, withdrawals are generally completed within 15 minutes to 2 hours.
• Withdrawals will be on hold if account verification has not been completed.
• Withdrawals may be restricted until active bonus wagering requirements have been met.

5.3 Currency

All transactions on the bajok platform are conducted in Bangladeshi Taka (BDT / ৳). Any third-party currency conversion fees that may apply are to be borne by the user.

6.1 Welcome Bonus

bajok offers new users a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• ৳1,000 deposit → ৳1,500 bonus → total playing balance of ৳2,500.
• ৳12,000 deposit → ৳8,000 bonus → total playing balance of ৳20,000.

This bonus applies once per user. Attempting to claim the bonus more than once from the same device, IP address, or household may result in account cancellation.

6.2 Wagering Requirements

Wagering requirements must be met before a bonus can be withdrawn. bajok's welcome bonus wagering requirement is 15 times the bonus amount (on the bonus funds only, not on the deposit). Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before withdrawal.

• Wagering is calculated only on bets placed from the bonus balance.
• Wagering contribution may vary for certain games.
• If a bonus expires, it will be considered void.

6.3 General Bonus Rules

• bajok reserves the right to modify or withdraw any bonus offer at any time.
• If evidence of bonus abuse is found, the bonus may be cancelled and the account suspended.
• VIP cashback and other promotions are subject to separate terms.

7.1 Valid Betting Rules

All bets placed on bajok are the user's voluntary decisions. Once a bet is confirmed, it cannot be cancelled or changed, unless the bet was accepted in error due to a technical fault.

7.2 Technical Errors

Any bet or result arising from a technical error in the game software or network may be declared void by bajok, and the relevant bet amount will be refunded. Winnings obtained by taking advantage of a technical error cannot be retained.

7.3 Sports Betting

When placing bets on cricket (BPL, T20 World Cup, IPL, ICC tournaments) and other sports, please note the following:

• Odds provided by bajok are subject to change; the odds at the time of acceptance are final.
• If an event is cancelled or rescheduled, bets will be settled in accordance with bajok's policy.
• bajok reserves the right to void any bet if manipulated or unusual betting patterns are detected.

The following activities are strictly prohibited on the bajok platform:

• Creating multiple accounts or using another person's account.
• Abusing the bonus system (bonus farming or bonus abuse).
• Collusion or coordinating with other players to gain an unfair advantage.
• Using automated software, bots, or scripts to play games.
• Attempting to hack the platform's security or software.
• Using the platform for money laundering or illegal transactions.
• Harassing, threatening, or behaving inappropriately toward other users.
• Providing false or misleading information.

If such activities are detected, bajok reserves the right to permanently close the account and forfeit the entire balance.

9.1 Suspension by bajok

bajok may suspend or close an account without prior notice in the following circumstances:

• Violation of the Terms.
• Suspicious or fraudulent activity.
• Failure to complete KYC verification.
• Instructions from a regulatory authority.

9.2 Closure by the User

Any user may close their own account. To do so, email [email protected] or contact 24/7 live chat. Please withdraw any eligible balance before closing the account.

10.1 bajok's Commitment

bajok gives responsible gaming the highest priority. Gaming is for entertainment — not as an alternative to earning a living. Services on the bajok platform are available only to those aged 21 and above.

10.2 Self-Limit Setting Features

bajok provides the following features for users:

• The ability to set deposit limits.
• Temporary break (cool-off) or self-exclusion options.
• Advice and support related to responsible gaming.

To learn more about these features, visit our Responsible Gaming page.

bajok uses SSL encryption and industry-standard security practices to protect users' personal information. Detailed rules on data collection, storage, and use are outlined in our Privacy Policy, which is an integral part of these terms. User data will not be sold to third parties. However, it may be shared with specific third-party service providers when required by law or for the operation of platform services.

bajok reserves the right to modify, suspend, or discontinue platform services, the game catalogue, payment methods, or any feature at any time. For significant changes, bajok will attempt to provide notice through the platform. However, changes may take effect without prior notice in urgent situations. bajok will not be liable for any direct loss to users resulting from changes to services.

bajok provides the platform on an "as-is" basis. bajok will not be liable for the following:

• Gaming disruptions caused by internet connection or device issues.
• Errors in third-party software or payment services.
• Account information being compromised due to user negligence.
• Services being changed or discontinued due to changes in law.
• Natural disasters or unforeseen circumstances (force majeure).

In all cases, bajok's maximum liability will be limited to the amount involved in that specific transaction.

14.1 Complaint Submission Process

If you have a dispute or complaint about any matter, please contact the bajok support team first. We aim to resolve all complaints impartially and promptly.

• Contact us directly via live chat (available 24/7).
• Send an email to: [email protected]
• When submitting a complaint, include the transaction ID, date, and detailed information.

14.2 Final Decision

The decision of the bajok administrative team will be considered final. For disputes relating to game outcomes or the random number generator (RNG), the audit log of bajok's game provider will be used as evidence.

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 — log in to the platform
• Language: Support is available in both Bengali and English

bajok always believes in transparent and honest communication with its users. Any concern you have matters to us.