Responsible Gaming Commitment 21+
bajok believes gaming should be enjoyable — not a burden. That is why we are committed to ensuring a safe, healthy, and controlled experience for every player.
Why is responsible gaming important?
Online gaming is a source of entertainment for millions of people — but like any form of entertainment, it should be enjoyed within defined limits. At bajok, we acknowledge that for some players gaming can become a problem over time.
That is why we provide tools on every account to help you keep your spending and time in check. On this page you will learn how to set deposit limits, how to take a temporary break, and where to get help if problems arise.
bajok believes the game should always be enjoyable. Whenever you feel it is no longer fun — that is the time to seek help.
Gaming is only for those aged 21 and above. If you or someone close to you is concerned about gaming, bajok's support team is ready to help 24/7.
bajok's safety commitment
- All transactions secured with SSL encryption
- Account verification to prevent minors from accessing
- Fair play guaranteed gaming environment
- Complete privacy of personal information
Our protection tools
bajok provides every registered player with the following tools free of charge and ready to use.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately; a 24-hour cooldown applies for increases.
Time-Out
Take a temporary break from your account for anywhere between 24 hours and 30 days. During this time login is completely blocked and no promotional communications are sent.
Self-Exclusion
For a long-term break, close your account completely for 6 months or more. Reactivation during the exclusion period is not possible.
Activity Reports
View a complete breakdown of your monthly deposits, withdrawals, and gaming sessions — so you can see for yourself how much time and money is being spent.
24/7 Support
Contact bajok via live chat or email for any gaming-related concern. You can communicate in Bengali, and a specially trained support team is ready to assist.
Minor Protection
bajok strictly enforces the 21+ age restriction. Identity is verified at registration and suspicious accounts are reviewed immediately.
What are the signs of problematic gaming?
If any of the following signs appear in you or someone you know, it is wise to seek help.
- Spending more money on gaming than you can afford
- Playing repeatedly to try to recover lost money
- Hiding your gaming habits from family or friends
- Feeling anxious or restless when not gaming
- Difficulty focusing on daily tasks, relationships, or work
- Borrowing beyond your means to fund gaming
- Repeatedly promising yourself to stop but being unable to
Check yourself
Be honest about your gaming habits. Ask yourself the following questions:
- Am I spending more than my budget?
- Is gaming cutting into my sleep or meal times?
- Am I lying to my family about gaming?
- Do I place bigger bets out of anger or frustration after losing?
- Is gaming adding to my financial stress?
If you have to say "yes" to even one of these, contact bajok support. We do not judge — we only help.
How to self-exclude
If you want to take a long-term break, the self-exclusion process at bajok is very straightforward.
Log In to Your Account
Go to the bajok Login page and sign into your account.
Open Settings
Go to the "Responsible Gaming" section in Account Settings.
Choose your exclusion period
Choose from 6 months, 1 year, or permanent.
Confirm
Once you confirm your decision, the account will be closed immediately.
How to set a deposit limit
Set your budget before you play. Setting a deposit limit at bajok is easy and can be reduced at any time.
| Limit type | Takes effect | Change |
|---|---|---|
| Daily | Instant | Decrease: immediate Increase: after 24 hours |
| Weekly | Instant | Decrease: immediate Increase: after 7 days |
| Monthly | Instant | Decrease: immediate Increase: after 30 days |
Minimum deposit is ৳500. Decreasing a limit is always immediate — this is for your own protection.
Contact us for help
A gaming problem is a health problem — there is nothing to be ashamed of. bajok's support team and external organisations are ready to help you.
bajok Live Chat
Click the live chat button on the site at any time. Our team is available 24/7 to assist in Bengali. A dedicated support team is available for responsible gaming matters.
Email Support
Email us for a more detailed discussion: [email protected] — we respond in both Bengali and English.
Professional Counselling
Gaming addiction is a recognised health condition. If needed, speak with a mental health specialist or counsellor.
Parental controls and child protection
bajok strictly follows the 21+ age policy. If there are children or teenagers in your home, some steps can be taken to prevent them from accessing gaming sites.
- Use parental control software on your computer or mobile
- Keep your bajok account password only to yourself
- Disable the auto-login feature in your browser
- Lock your bank or mobile banking app with a password as well
- If you have any suspicion, notify bajok support — we will investigate
21+ age verification process
All players must declare their age when registering at bajok. A subsequent verification process may request a national identity card or birth registration certificate. Withdrawals remain limited until verification is complete.
If we find any account suspected of belonging to a minor, we suspend it immediately and carry out a detailed review.
Responsible Gaming FAQ
Play with enjoyment within your limits
Every decision at bajok is in your hands. Set a budget, take breaks, and enjoy responsibly.
For those aged 21 and above only. Play responsibly.